Kelly

"I have been a patient of both Dr.'s (Anne and Kevin) Spencer for about 6 years. I am always struck by the amount of time spent with me, genuinely listening to my concerns and answering my questions--never rushed or impatient. They are both exceptionally kind, compassionate and thoroughly competent doctors. I am very comfortable with both of them, which says a lot because, ordinarily, I get anxious at doctor's appointments.

The office staff is friendly and efficient, and I've been pretty impressed a couple times at how rapidly I'm able to get a human on the phone, instead of getting stuck in an endless computer loop. (Press "1,000,000" to ask a question. Ugh).

Scheduling has always been prompt and they seem to do a great job of keeping same-day "sick" appointments available, as I've never failed to be seen when I need to be. I have also found that the patient portal is very helpful for receiving messages and/or test results, as well as being able to ask questions, when necessary.

They accept a broad array of insurance plans, as I've switched quite a few times over the years, and never found one they didn't take. Billing has always been efficient.

Overall, I think I receive better care at Premier Family Physicians than some of my family members, who pay for a concierge doctor! I highly recommend this practice to anyone looking for a high-quality, friendly, and efficient family practice!"

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